Help
Help and contact
Answers to the questions we are asked the most, and a way to write to us.
Questions
How do I add a card to my collection?
From a card’s page, with “Add to my collection”, or from its set’s page with the “+” on each card. Quick add adds a card in one tap. In the mobile app, the scanner recognises a card from a photo.
Where do the prices come from?
From public market sources: Cardmarket for Europe, TCGplayer, eBay and Yuyu-tei for Japanese editions. They are updated every day and given as a guide, for a copy in mint condition (Near Mint).
What about my graded cards?
When adding or editing a copy, pick the company (PSA, BGS, CGC…) and the grade: it replaces the card’s condition.
What is the difference between a binder and a box?
A binder copies your pages, slot by slot. A box (case, crate, deck) simply lists what it holds. A copy is stored in one place at a time.
Can I import my collection from another tool?
Yes, as CSV, from the “Manage” menu of your collection. CapyDex’s CSV export imports back as it is.
How much does it cost?
1 month free, then €1.99/month or €19.90 a year. Everything is on the Pricing page.
Is there a mobile app?
Yes, with the same account. Its scanner recognises your cards from a photo to add them faster.
How do I delete my account?
In your settings, at the bottom of the page. Every way to do it is on this page.
Write to us
A bug, an idea, a complaint: we read everything and reply to the address you give us.